Privacy Policy ā Rinessa
At Rinessa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website.
1. Information We Collect
a. Personal Information
We collect personal details when you:
- Place an order
- Subscribe to our newsletter
- Contact our support team
This includes:
- Name
- Email address
- Phone number
- Shipping & billing addresses
- Payment information (processed securely through payment gateways)
b. Non-Personal Information
We automatically collect data such as:
- IP address
- Device information
- Browser type
- Pages visited and time spent on each page
This helps us improve website performance and enhance your shopping experience.
2. How We Use Your Information
We use your information to:
- Process orders and manage deliveries
- Communicate order updates
- Respond to your queries
- Send promotional offers and updates (only if you opt-in)
- Analyze website performance and user behavior
- Prevent fraudulent transactions
3. Data Sharing
We do not sell your personal data. However, we may share it with:
- Delivery partners for order fulfillment
- Payment gateways to process transactions
- Marketing platforms (with consent for email/SMS campaigns)
4. Data Security
We implement strict security measures, including:
- SSL encryption for all data transfers
- Secure payment gateway integrations
- Restricted internal access to sensitive data
While we strive for maximum security, no platform can guarantee 100% protection. Use of the website is at your own risk.
5. Cookies
We use cookies to:
- Remember your preferences
- Enhance browsing experience
- Analyze traffic and user behavior
You can disable cookies via your browser settings, but this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Update or correct inaccuracies.
- Request deletion of your data (subject to applicable laws).
- Opt-out of marketing communications anytime.
7. Third-Party Links
Our website may contain links to external websites (for example, Instagram or external payment gateways). We are not responsible for their privacy practices. Please review their policies separately.
8. Childrenās Privacy
Rinessa does not knowingly collect data from children under 13. If a parent/guardian believes their child has provided personal information, please contact us for immediate deletion.
9. Policy Updates
This Privacy Policy may be updated periodically. The revised version will be published on this page, with the effective date mentioned at the top.
10. Contact Us
For privacy-related concerns, please contact:
